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Proudly serving Rocky River, OH and the surrounding area since 2014

Proudly serving Rocky River, OH and the surrounding area since 2014

Customer Testimonials

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Customer Service


Review Date: 09/17/2020 | Author: Eric R.

Comments: Justin was great. From day one he was incredibly communicative and transparent. He showed up on time, did great work, and didnâ t try to sell me things I didnâ t need. I would call him again without hesitation.

Review Date: 03/17/2020 | Author: Gar H.

Comments: Not only completed the requested work but found a mold issue and took care of it

Review Date: 07/15/2019 | Author: Dan M.

Comments: Our deck was in major disrepair and we wanted someone to come in and collaborate with us to help us formulate our ideas. Enter Justin of JC Construction! He gave many options as the project moved along from stage to stage (and it was a MAJOR project) and was always open to how we wanted the work completed. There are various great things regarding how Justin of JC Construction handles his projects. He is very detailed oriented and is willing to talk through concepts and help you reach your desired results. Our project had unforeseen hiccups and after a little mental engineering , Justin was able to help us move past ANY issue with a perfect plan in place. This was my first experience working hand in hand with a contractor and I can 100% say, I would say most of them are NOT like JC. He will help secure a great deal for you, work in unison and help your vision come to reality. I specifically hired him for deck work and he was able to tackle a LOT of various other work flows which made their way into the project. A simplification of what I am stating is this: Do you want a HIGHLY quality person and skilled craftsman to help you build something who CARES? Hire JC Construction if you do, because the results will speak for themselves. Personally, I hope to bring him back for various other projects as time goes along and would recommend his quality of work to anyone.

Review Date: 02/14/2019 | Author: Tracey T.

Comments: Polite and respectful gentleman. He was very accurate and honest with his quotes. He explained every step and always tried to give possible options. I would and will recommend JC to everyone.

Review Date: 10/26/2018 | Author: Robert B.

Comments: JC is a great guy to work with - he's attentive, responsive, thorough, and reliable. His craftsmanship is top notch... I could not be more pleased with the project, nor with the result.

Review Date: 10/02/2018 | Author: a Neighbor

Comments: Justin did a fantastic job of remodeling our entertainment center and installing some drywall. Justin was excellent at communicating with me the entire way and keeping me up to date on progress. He also was super professional. Most importantly he did fantastic work and the end product looked great. I would definitely hire Justin again in the future.

Review Date: 08/08/2018 | Author: Mindy B.

Comments: Justin came out the same day and did a great job. Very nice guy and very professional. I would recommend him to one and all!

Review Date: 07/12/2018 | Author: Michael Z.

Comments: The sill plate in our garage had rotted away after decades of water seeping in, and when we called JC for an estimate he was there the same day to take a look at it. It was similar to another job he had just done (and was well reviewed for!) so we were confident in his ability to do it right. He was out within a couple weeks to do the work, and had everything done in two days. He also helped re-route the drainage from the garage gutter around the other side of the garage to prevent future water problems, and trimmed the trees over the garage to keep the gutters clean. We had a downpour a few days later and it was the first time the garage has stayed dry since we moved in. Justin is a considerate and easy going guy who's easy to work with and will make sure you'll be happy with the work he does. He doesn't ask for a deposit to get started which is nice, plus he sent pictures of the progress on the job so I could see how it was going while I was at work.

Review Date: 07/11/2018 | Author: Lisa R.

Comments: We are so very grateful to have found J.C. Construction and Justin Cross. He picked up on my first phone call and was out to our home to give an estimate within two days. He was courteous and professional as he inspected our wooden front porch that needed to be replaced on our almost century old home. His price to do a complete tear off and replacement was very reasonable. He communicated with us as to when he would arrive each day and he was respectful of our property and informed us of the process. We now have a beautiful, and secure, new tongue-and-groove wooden front porch. And we have a new friend and contractor in Justin! I know several of our neighbors were so impressed with his work that he will be busy on our street! And we will have him back for more projects in our home as well! Thank you Justin!

Review Date: 07/01/2018 | Author: Matt C.

Comments: Great work! Super quick, professional, friendly, and high-quality! I will be contacting JC again for future projects.

Review Date: 06/22/2018 | Author: Angela J.

Comments: We've hired Justin on more than one occasion and his work never disappoints. This time, he helped us repair the foundation of our (poorly built) 3-season room on the back of our house. He made sure he understood exactly what our goals were, and developed the best strategy to stay within our budget while still creating a quality result.

Review Date: 06/07/2018 | Author: Angela M.

Comments: Fantastic job!!! Customer Service was great and I am thrilled with my new awning!!!

Review Date: 05/13/2018 | Author: Matt D.

Comments: The studs in our garage were rotting and needed fixed. We reached out to Justin for a quote and he was at our house within a day to assess the situation and give us an estimate. This being our first big project on our house, we took our time selecting a contractor. Justin was very patient through the whole process. We decided on JC Construction because their estimate was the best (both in work scope and cost) and Justin was genuinely excited for this type of project. When we decided on Justin, he was very open and responsive throughout the project. Once the walls were removed and the studs were exposed, we realized that the project was a little more work than initially anticipated. Justin worked with us to come up with a solution that satisfied both parties. Justin worked quickly and efficiently and provided a sound finished product at an extremely competitive price. On top of all of this, our garage was cleaner when he left than before he started and he took our trash to the curb. My wife and I would hire JC Construction again in a heartbeat.

Review Date: 04/04/2018 | Author: Arcie P.

Comments: Justin was honest about the scope of the work and provided detailed explanations of the project and why he was taking his course of action. His pricing was ultra-competitive and he did the work right at the price he mentioned. He is an excellent communicator who shared pictures and walk-throughs throughout the work. His attention to detail, pricing, work quality, and (most importantly to us) honesty are impeccable.

Review Date: 02/22/2018 | Author: Gar H.

Comments: Justin was fantastic, worked with us from the beginning to select a vanity that would work well in our bathroom. He even made the trip to Home Depot with us. The work product was great and we could not be happier.

Review Date: 11/03/2017 | Author: Jennifer H.

Comments: J.C. was fantastic! We have a historic 100 year old home with an upstairs porch that needed a lot of repairs. He made sure to keep with the historic look of the house while making sure he could save us money in the process. We talked through every step to make sure it was the look I wanted. I am extremely happy with his work and will hire him for all our household repair needs both structural and cosmetic!

Review Date: 09/14/2017 | Author: Lane R.

Comments: Justin was upfront about his pricing and honest about the work that was required to repair my front porch. He stands by his work and I fully intend to hire him back for additional projects.

Review Date: 08/08/2017 | Author: Jerry B.

Comments: Justin worked on a weekend to repair our window and exterior trim issues quickly but never sacrificed craftsmanship in the process. He explained the costs and the work process diligiently and was up front about everything. He did not require a downpayment to start and I would recommend him and rehire him in a heartbeat.

Review Date: 06/14/2017 | Author: Robert K.

Comments: He is one of the greatest guys I have come into contact with in the construction business.

Review Date: 06/12/2017 | Author: Alex J.

Comments: I had a 100+ year old house with a rotted porch floor and one rotted support column for the roof covering it. Justin was the only contractor I called who didn't just take measurements for materials costs; he got down and inspected the column and floor before writing the estimate. Justin is a straight shooter. He knew the complexities he might face with my old house, but he did not try to dupe me with "surprise" costs at the end. He gave me the fairest price and would find the most cost effective solution to everything without compromising quality. His quality of work speaks for itself, but his customer service is something you won't find with most contractors just trying to make a profit.

Review Date: 05/14/2017 | Author: William S.

Comments: We are in Fairview Park and were in the process of replacing our steps and porch leading to our Foyer Entry. A problem came up when we found the sub floor and Joists under the Foyer Floor to be Rotten. The Mason was not comfortable with finishing the job until it was dealt with. We called Justin late Thursday afternoon. He came by Saturday looked it over quoted a very reasonable price and came back the next day on a SUNDAY + Mothers Day and did a excellent job repairing the problem. I will definitely be calling Justin for future work and HIGHLY RECOMMEND him to anyone needing quality home repairs at a reasonable price in a timely fashion.

Review Date: 02/01/2017 | Author: a Neighbor

Comments: I had him come and fix my door frame and install a new door. The price was decent and the quality of work was excellent, will refer him to any of my friends and family that need anything done.

Review Date: 12/28/2016 | Author: Floyd M.

Comments: Justin went well above and beyond what was required to make sure that my mother's porch was renovated properly. I am not located in Cleveland and as such he made sure that I was aware of exactly what was being done on the project to include sending me the exact specifications of what needed to be fixed and follow up pictures to show me the results. The price was exceedingly fair and it was a job that was critical to the house not suffering a major problem if it had not been done right. Justin is a true professional who cares not only about the quality of the job but also about giving exceptional and quick service with a great disposition. I have great faith in his work ethic and that the second stage of the job will be completed once the temperature is warm enough to finish the required masonry work. He is definitely the man for the job!

Review Date: 11/15/2016 | Author: a Neighbor

Comments: Kept me up to date on the timeline and progress of work. Made better suggestions to solve the issue as work unfolded. Would highly recommend.

Review Date: 10/21/2016 | Author: Barbara D.

Comments: As a Twinsburg Ohio resident, I found it very difficult to find available contractors to fix my porch post problems and install exterior shutters. Justin explained to me how he would address the repair. The results were phenomenal. The old porch post was replaced by a structurally sound post which he built on the premises, and he reconstructed weak areas in the porch ceiling. I could not be more pleased. I am very impressed with Justin’s notable craftsmanship, friendly professional demeanor, fairness, and patience--many thanks to Justin and his staff for their politeness and openness to all my questions and concerns.

Review Date: 04/13/2016 | Author: Diesel G.

Comments: Justin did all the work he said he would for the price quoted. He even did some extra things while he was waiting for paint to dry on the project he was hired for. Really helpful, pleasant, and got the work done in a timely, affordable fashion. He's a highly skilled detail oriented tradesman. A go getter. Highly trustworthy and incredible worker. 2 of 2 users found this review helpful.

Review Date: 04/01/2016 | Author: Joseph C.

Comments: We decided to have our kitchen and dining room floors refinished but needed new hardwood in the kitchen installed. Our original contractor walked off the job with no notice. Justin saw that we were overwhelmed with the situation and stepped in and took over the job without any hesitation. He took pride in his work and the floors came out beautiful. The refinisher's praised Justin's work repeatedly. We now have beautiful hardwood floors that far surpassed our expectations. We highly recommend Justin because he took the time to listen to what we wanted and worked with us to get the results we were looking for. We will definitely call Justin for future projects and recommend him to anyone who needs a contractor.

Review Date: 02/15/2016 | Author: Nathan K.

Comments: Working in the winter sucks. Ask any contractor. Hiring a contractor in the winter is equally troublesome because you are at the mercy of the weather. I hired Justin in January right as the temperature dropped. He didn't bat an eye. He got right to work - with a broken arm no less. He worked when he could, weather permitting, and on days when it was too cold let me know he couldn't work outside on our addition rebuild. Although the project took longer than my wife and I had anticipated, it was done as quickly as possible, it was done correctly, and it was done on budget - The three best things you could possibly hope for on a job. His professionalism and vision for the project kept things moving. His ability to listen *and* work with my vision for the project made it successful. He made me feel confident that what I wanted was going to be done and would be done right... not half assed. Would I hire Justin again? Absolutely. Should you? Talk to him. I think you'll find he can handle your project.

Review Date: 01/19/2016 | Author: Elizabeth H.

Comments: Our 100 year old Lakewood home needed major repair to the large front porch and surrounding areas that were sagging and rotting. JC jacked and braced the entire porch making sure the porch roof was totally secure. Our roof slants from the 2nd floor to the porch so it is more complicated that the ordinary porch support. He replaced column bases, headers, joists, porch flooring where needed, and rebuilt the brick foundation posts. He worked with us to keep as much of the original parts as possible. The porch is now straight and solid and beautiful! JC takes pride in his work, he keeps in full communication, he is fair, friendly and an excellent craftsman. We highly recommend this company! 5.0 rating. Betsy H

Review Date: 11/10/2015 | Author: Colette L.

Comments: Justin did great work on our home. He gave us reasonable pricing and superior service to repair and remodel our office and basement. He was reliable and professional. His work was excellent. He was trustworthy and easy to communicate with. We highly recommend this company.

Review Date: 10/27/2015 | Author: Chris I.

Comments: Justin was very customer friendly. He kept me up to date regarding his daily schedule and progress. His carpentry work was exceptional. He rebuilt/repaired 5 exterior bay windows and part of a deck. He is very honest and takes pride in his finished product. Well done Justin!

Review Date: 07/17/2015 | Author: Julie R.

Comments: Justin was efficient and professional. His work is flawless! Very nice guy too!

Review Date: 06/17/2015 | Author: Jack P.

Comments: We wanted the doorway to our den to be a drywalled opening instead of the double doors that were there before. It was a challenging space because all the walls around it were already finished and it lead from the foyer, so the new drywall work had to blend in with the foyer walls, which go up 2 stories. All the work was completed in a couple days and the finish looks great, the drywalled doorway lines up perfectly with the living room entry next to it, it looks like it has always been there, just like we wanted. Justin did a great job, he was very personable and flexible on the times he was available to do the work. At the end of this project, we already discussed the next two projects that we would like him to do. We will definitely be hiring JC Construction again.

Review Date: 04/05/2015 | Author: Marla H.

Comments: Justin went above and beyond the call of duty. On Friday night he dropped everything to secure a tarp we had already purchased. On the following Sunday - Easter Sunday - he spent several hours working on the upstairs porch - to prevent further damage to the house from a leak. For about $200, Justin accomplished what another contractor was paid about $1,300 to do and was not successfully accomplished. If you're in trouble, have a house problem which nobody else is smart enough to solve, JC Construction is place to go for help.

Review Date: 03/23/2015 | Author: Katy J.

Comments: Justin did all the work he said he would for the price quoted. He even did some extra things while he was waiting for paint to dry on the project he was hired for. (He was hired to replace & paint exterior rotted window trim and his extras including freshly painting other window trims). Really helpful, pleasant, and got the work done in a timely, affordable fashion.

Review Date: 02/18/2015 | Author: Barbara D.

Comments: There was flood damage to a whole condo suite caused by a burst pipe leading to an outside spigot. Firewall, drywall and baseboards needed replacement. J.C. knew exactly what was required to do all work properly and accomplished it so that no evidence of damage remained. There were no hitches, and the cost was certainly commensurate with the size of the project. I hope J.C. remains in our community, and I would recommend him with no hesitation. Barbara D. Westlake, OH.

Review Date: 02/16/2015 | Author: Mo H.

Comments: Fast, friendly, and fair! I would definitely hire Justin again.

Review Date: 02/04/2015 | Author: Leslie M.

Comments: J.C. is a true craftsman. He brings extensive experience and knowledge. I had a worrisome repair of some drywall and molding due to moisture. He provided a thorough explanation of the cause and subsequent affordable repair solution. The results were impeccable! He ware careful and thoughtful about maintaining the work area. I will use him again and would highly recommend him without reservation

Review Date: 01/21/2015 | Author: Corinne W.

Comments: JC provided excellent service. He took on multiple projects such as painting, repairing walls and ceilings, adjusting cabinets to fit newer sized kitchen appliances and much more. Everything was done to perfection and the work areas always left neat and clean. I will hire him repeatedly for future services. He is honest, trustworthy and an excellent craftsman.

Review Date: 01/04/2015 | Author: Richard F.

Comments: JC repaired several cracks in our drywall. One in particular was quite large. The repairs were uniform with the rest of the wall and ceiling. We were very pleased with the results. He was careful to keep the work area clean. We would highly recommend JC to others.

Review Date: 10/29/2014 | Author: Terry B.

Comments: He was prompt, clean, did great work and came in on budget

Review Date: 10/23/2014 | Author: Bob G.

Comments: JC was on time and did more than was expected in the scope of work. They left the work site clean, neat, with all debris removed.

Review Date: 10/11/2014 | Author: Sev J.

Comments: I am an out of town landlord and Justin worked with me to get a project done for my rental property. He was able to coordinate and meet with my tenant after standard business hours and was able to complete the work in a timely fashion. He also took care of some general handyman tasks and gives good, honest feedback without being pushy or aggressive. I will continue to use him for any future projects I may have.

Review Date: 10/09/2014 | Author: Peggy L.

Comments: I was very please with the final results of all the work that was completed. There were numerous "handyman" repairs and installations around the house. All projects were completed and explained to me thoroughly as the work was being done so there were no surprises in the end. I would recommend Justin's work to anyone and have already referred him to some family members. More projects are already in the plans for later this year.

Review Date: 09/25/2014 | Author: Al B.

Comments: Justin was such an outgoing and friendly guy that made us feel comfortable almost immediately. On top of that, we gave him a long list of things to take care of and not only did he do them well, he did them efficiently and AFFORDABLE. Would highly recommend.

Review Date: 09/19/2014 | Author: Robert B.

Comments: There was also the replacement of a wood post on my fence.In addition,he performed extra service over the contracted job.He worked hard and cleaned up the area where he worked. I liked his work so well that I asked him to do a paint job after the first of next year.

Review Date: 09/12/2014 | Author: Daniel C.

Comments: Justin is a friendly and professional contractor. He did a great job of patching up my roof, plus he even did a couple of patches that he spotted that I did not know about to stop leakage. That is customer service that you don't see too often these days. I would definitely hire him again.

Review Date: 09/05/2014 | Author: Randy H.

Comments: Justin was outstanding. Came right out to bid. Was extremely fair in his pricing. Did the job the next day. I would hire him any time for any repair. OUTSTANDING!

Review Date: 08/23/2018 | Author: Virginia S.

Comments: J. C. Construction did an excellent job. Justin communicated well throughout process. His quote was consistent with final bill. He gave us expert suggestions and consultation to improve quality and price of project.

Review Date: 06/14/2017 | Author: Brandon W.

Comments: He was very upfront and professional! He is fast with his work, and does it correctly and affordably!

Review Date: 12/02/2016 | Author: Chris M.

Comments: They did some basement work for me and everything turned out great. I plan on using them again in the future. I didn't have to clean a thing, no mess at all. The price was very reasonable as well.

Review Date: 11/18/2016 | Author: Greg H.

Comments: My home in Cleveland Heights was built in 1908. The home has an old porch. Justin replaced the rotting steps and all of the rotting under structure. He was very thorough, but was also great about trying to keep my costs to a minimum. He did all the work to match the Historic style of the home and even matched the woodwork that was on a second set of steps leading to a separate entrance. I highly recommend Justin to anyone who needs an update or any sort of fix on these old homes in Cleveland Heights.

Review Date: 10/12/2016 | Author: Amanda C.

Comments: I would not hesitate to use J.C. Construction again! I had old unstable wood stairs at entry to my home, and was concerned about safety. I now have stable, secure stairs that look great. He gave me the best solution for my problem and fixed it! Very kind and conscientious! I highly recommend J. C. Construction for any home service!

Review Date: 06/02/2015 | Author: a Neighbor

Comments: He is an excellent carpenter, he goes out of his way to make you happy if you want certain things done.

Review Date: 09/10/2014 | Author: James W.

Comments: I have used Justin many times. He did a great job on communicating with me. His clean up was excellent each day. The work he did was quality and if I had a problem with something it was very quickly resolved. His prices were very fair and he did an exceptional job making sure I was happy along the way. I would definitely use him again and recommend him.